TECHNICAL

You asked. We answered.

Find answers to all your trading questions here.

Our demo accounts expire after 30 days, however, if you wish to extend your trial, please contact our customer support team.

Most of the time, this message means that the platform is not able to log you in due to connection errors. You can double check your connection or, if the issue persists, speak with our Customer Support Team for further assistance.

If you are not able to see the full list of symbols on Market Watch, right click on one of the symbols and click Show All.

Yes, it is possible to run MT4 natively on Mac OSX; please contact us for more information on this.

A daily trading statement is sent out if you had trading activity on the previous day. If you did not receive the statement, please check your email spam or junk folder. You may also want to add our email address to your email whitelist.

On your Account History page, right click on the display area or on one of the closed trades and select the period you wish to capture.  Once the account statement is shown, right click again and select ‘Save as Report’.

Yes, the MT4 platfrom supports multiple logins simultaneously on the same account. You can leave your desktop’s MT4 logged in while signing in using your mobile phone. At FX88 we care about your security and advise you not to do this in public areas or using shared computers.

Click on File > Open Data Folder > Open the Experts and Indicators folders > Copy the mq4 or ex4 files into their respective folders.

MT4 platform updates are performed automatically whenever a new version is released by MetaQuotes. You may also try running it as an administrator to grant the program sufficient access levels to perform any update.

Our trading servers are in London, UK.

Risk warning: Trading leveraged products such as forex and CFDs carries a high level of risk and may not be suitable for all investors. There is a possibility to lose all your initial capital. Please ensure that you fully understand our Risk Disclosure Policy.